What do your company charge for shipping? Unlike some of our competitors, we charge a small fee for delivery items based upon the total weight of the whole order. The postage rates are £3.49 plus £1.00 each additional item. You will never be charged any more than £4.49 for 1st class standard postage. BODYSHOP4LESS actually make a loss on delivery charges. Also as we aim to offer a top quality delivery service, all orders placed and paid for before 9.am will be sent out 1st class that day. Our average delivery time from point of order is 1-3 working days, but please allow up to 14 working days to receive your order as certain destinations or seasonal demands could affect delivery times.
Example prices below
1 x fake bake lotion would cost £3.49
2 x fake bake lotion on 2 seperate sales would cost £4.49
if you ordered 5 x fake bake lotions the price would still be £4.49 and no more
If you would like special delivery next day guaranteed payment would have to paid before 9.am in the morning for next day.
What happens if I miss the delivery? f you miss a courier delivery it would be possible for you to contact the courier for you to re-arrange delivery. The details of which can be found on the card that the courier would have left on the first delivery attempt.
Please note on some occasions a card might not be left. This would be because the courier could not gain access to your property or there was no were to leave the card. It is important that if you have not received your item that you contact us immediately.
What happens if an item is lost in transit? In the rare event that an item can become 'lost in the post', we will need to investigate this with the courier. We aim to resolve these issues as quick as possible to maximise our service. If the courier confirms that the items have not been delivered, and you have waited up to 14 days we will re-send the item no questions asked. However in the event that the courier proves an item has been delivered and receipt confirmed, we will investigate the case with the courier during which period we would appreciate your patience. We aim to resolve all such issues in a timely manner.
